Tag: software
Protecting your software or application name in India?
Planning, designing, developing, implementing and deploying a software application is a herculean task, let alone the money and efforts spent in advertising, branding and marketing. Therefore, a software application may look simple, efficient and user-friendly to the users, but does have a lot of monetary and human efforts behind it. A software developer is successful…
What is a service level agreement (SLA) and why it is important?
What is an SLA? A service-level agreement is essentially a contractual agreement containing terms and condition with regard to service delivery, thereby forming a legal agreement, between the client and service provider. What forms an SLA? An SLA basically comprises of components in two realms – services and management. Service elements include specifics of services…